Faqs

HOW DO I PLACE AN ORDER?
Go onto the products and click to ‘add to cart” for order placements.

HOW DO I CHECK THE STATUS OF MY ORDER?

The status of your order can be checked through tracking information sent to you via email.

CAN I CANCEL MY ORDER?
Unfortunately no since we start processing your order as soon as you place it.

DO YOU OFFER CASH ON DELIVERY?
Yes, we do.


HOW WILL I KNOW IF MY ORDER IS PLACED SUCCESSFULLY?
Once your order is successfully placed, you will receive a confirmation email for your order on the provided email. Order details can also be viewed at My Account > My Orders

DO YOU TAKE ORDERS OVER PHONE?
No, all our orders are placed online on the website. Or through Instagram.

ARE YOU OFFERING INTERNATIONAL DELIVERIES?
We are not offering international deliveries at the moment.

What payment methods do you accept?
Visa
MasterCard
Cash on Delivery

SHIPPING POLICY

WHERE DO YOU SHIP TO?
All over Pakistan.

HOW LONG WILL MY ORDER TAKE?
All our orders are delivered within 3 business days.

What are your shipping charges?
We have a flat shipping rate of Rs. 250 for all orders under Rs. 10,000
Orders above Rs 10,000: Rs 300
Orders above Rs 15,000: Free Delivery

RETURNS AND EXCHANGES

CAN I EXCHANGE MY ORDER?

We do not offer returns once an order is placed. However, you can exchange your order within 10 days time from the date order is placed.

HOW DO I SHIP MY ORDER BACK TO YOU?

You can ship the order back to us through any courier company at our company address. The shipping charges will not be paid by us.